Memberberry

Client exceptions and compiled SOC instructions. Pick one client when you compile. Global rules are always included.

Clients

Client

Name

Detail Escalation MFA VPN Industry Preferred contact

Onsite IT Include what happened Associated companies Authorized tools Blocked tools False positive patterns VIPs Common IP ranges Expected remote locations Name preferences After hours maintenance Notes

Compile instructions

Client filter Alert types

Settings

Used when instructions are compiled (company, hours, timezone).

Technician name Company Phone Email Support hours Timezone